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Read the standards
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Vexing not vexatious: Report finds more risk in not reporting
Australian Health Practitioner Regulation Agency
Managing
vexatious
complaints
is not a one agency problem and others have a significant part to play when they do occur. ... Read the research summary report Reducing,…
Date published
16 April 2018
www.ahpra.gov.au/News/2018-04-16-vexatious-complaints-report.aspx
June 2013
Medical Board
them. Any complaint, or series of
complaints
, that points to a serious risk to the public must be handled in a timely and robust way. ... AHPRA has also developed a guide for …
Date published
1 January 2004
www.medicalboard.gov.au/News/Newsletters/June-2013.aspx
Commission, Ahpra and National Boards - Consumer Health
Complaints
reference group - Communique
Australian Health Practitioner Regulation Agency
It was noted that practitioner understanding of the different complaint organisations, their roles and
complaints
options was not strong. ... Page 2 of 2. A gap in resources…
Date published
21 September 2023
Download document
PDF
130.7KB
View as HTML
New
complaints
checklist launched
Australian Health Practitioner Regulation Agency
A Consumer Health
Complaints
Reference Group was formed to provide advice on the joint project. ... This checklist will be helpful for clinicians wanting to improve their…
Date published
2 November 2023
www.ahpra.gov.au/News/2023-11-02-New-complaints-checklist-launched.aspx
November 2023
Medical Board
Launch of new checklist for
managing
patient
complaints
. ... It’s a big challenge to reframe a complaint made about you into constructive feedback.
Date published
1 January 2004
www.medicalboard.gov.au/News/Newsletters/November-2023.aspx
Statement on ABC 7.30 Report
Australian Health Practitioner Regulation Agency
Our processes for
managing
notifications (
complaints
) about registered health practitioners have been subject to extensive scrutiny. ... establishing a specialist team within …
Date published
18 July 2017
www.ahpra.gov.au/News/2017-07-18-statement.aspx
May 2015
Medical Board
AHPRA provides quarterly data to the OHO about its performance in
managing
the
complaints
which come to AHPRA and the National Boards from the OHO. ... These data provide…
Date published
1 January 2004
www.medicalboard.gov.au/News/Newsletters/May-2015.aspx
2016/17 AHPRA Annual Report now published
Australian Health Practitioner Regulation Agency
Dealing with advertising-related
complaints
: This year saw the formation of a strengthened team within AHPRA dedicated to
managing
complaints
about advertising and other…
Date published
15 November 2017
www.ahpra.gov.au/News/2017-11-15-media-release.aspx
MBA Medical student newsletter, Issue 2, September 2021
Medical Board
We have a role in making sure Australia’s medical education and training system keeps producing world class doctors, and there is also a role for us in
managing
complaints
…
Date published
24 April 2024
www.medicalboard.gov.au/News/Newsletters--Medical-Students/Issue-2.aspx
Our recommendations to improve the Health
Complaints
Management System in Queensland
Australian Health Practitioner Regulation Agency
The current health service
complaints
management system has now been in operation in Queensland for just over two years. ...
complaints
authority, is applied in the best…
Date published
25 August 2016
www.ahpra.gov.au/News/2016-08-25-Our-recommendations.aspx
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