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  • Leading, directing and managing

    Australian Health Practitioner Regulation Agency
    Administrative complaints relate to concerns about the service delivery, policies, procedures and decisions of Ahpra, National Boards and Committees, and the Agency…
    Date published 22 November 2021
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Leading-directing-and-managing.aspx

  • Ahpra and Medical Board announce review of cosmetic surgery checks and balances

    Australian Health Practitioner Regulation Agency
    Mr Brown has 30 years’ experience in the public sector, primarily in legal services, regulatory oversight and complaints management. ... He has extensive experience in public …
    Date published 30 November 2021
    www.ahpra.gov.au/News/2021-11-24-cosmetic-review.aspx

  • Ahpra - Policy - Complaint Handling Policy and Procedure

    Australian Health Practitioner Regulation Agency
    complaints management process and explain why. • In our acknowledgement of a complaint we provide information about. ... Complaint Management Principles. Our complaints…
    Date published 5 August 2021
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  • 2019/20 annual summary

    Medical Board
    162 criminal offence complaints made . 96 about title protection . 1 about practice protection . ... strengthened assessment and management of practitioners with multiple…
    Date published 22 November 2021
    www.medicalboard.gov.au/News/Annual-report/2020-annual-summary.aspx

  • Notifications

    Australian Health Practitioner Regulation Agency
    in 15.8% of these cases, it was decided that a complaint raised with a health complaints entity (HCE) would be retained by it. ... 14.2% resulted in regulatory action about a …
    Date published 22 November 2021
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Notifications.aspx

  • Management of complaints relating to accreditation functions under the National Law – a guidance document

    Australian Health Practitioner Regulation Agency
    For example, the Better Practice Guide to Complaint Handling, published by the Commonwealth Ombudsman describes seven steps involved in an effective complaints management…
    Date published 15 September 2021
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  • Ahpra and Medical Board announce review of cosmetic surgery checks and balances

    Medical Board
    Mr Brown has 30 years’ experience in the public sector, primarily in legal services, regulatory oversight and complaints management. ... He has extensive experience in public …
    Date published 30 November 2021
    www.medicalboard.gov.au/News/2021-11-24-cosmetic-review.aspx

  • Communication management policy

    Australian Health Practitioner Regulation Agency
    Any person affected by a decision made in accordance with this policy can make a complaint about the reasonableness of the decision in accordance with Ahpra’s Administrative…
    Date published 28 July 2021
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  • Policy direction welcomed by Ahpra and National Boards with new committee to be established

    Australian Health Practitioner Regulation Agency
    Under the policy direction, Ahpra’s Agency Management Committee must establish a new, independently chaired committee to consider key accreditation issues. ... Welcoming the…
    Date published 24 February 2021
    www.ahpra.gov.au/News/2021-02-23-policy-direction.aspx

  • Improvements made to notifier confidentiality safeguards

    Australian Health Practitioner Regulation Agency
    We have also published a vexatious notifications framework and introduced new training for staff in how to identify and manage vexatious complaints. ... Ahpra improve how…
    Date published 27 May 2021
    www.ahpra.gov.au/News/2021-05-27-Notifier-confidentiality-safeguards-review.aspx
Displaying results 1 to 10 of 363

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