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Read the standards
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Ahpra - Policy - Complaint Handling Policy and Procedure
Australian Health Practitioner Regulation Agency
We acknowledge that methods for
dealing
with
complaints
will differ depending on the circumstances and allow flexibility to resolve a complaint in a way that is appropriate…
Date published
5 August 2021
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PDF
219.7KB
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Commission, Ahpra and National Boards - Consumer Health
Complaints
reference group - Communique
Australian Health Practitioner Regulation Agency
It was noted that practitioner understanding of the different complaint organisations, their roles and
complaints
options was not strong. ... From the health provider…
Date published
21 September 2023
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130.7KB
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AHPRA welcomes Victorian hospital safety and quality review
Medical Board
We wanted to make sure there were no problems we weren’t already
dealing
with
and confirm that the changes we were already making were on track and would strengthen health…
Date published
21 March 2016
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309.3KB
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Medical Board - Submissions - Consultation on proposed changes to sexual boundaries guidelines
Medical Board
The guidelines should also state that AHPRA will advise and support notifiers to make
complaints
of sexual harassment to relevant complaint handling bodies, including…
Date published
2 July 2018
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409.4KB
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Privacy Policy
Australian Health Practitioner Regulation Agency
practitioners, and deciding the outcome of those
complaints
(including referral to adjudication bodies). ... Information about making a complaint to Ahpra, and the Ahpra…
Date published
15 July 2024
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PDF
281.5KB
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Good medical practice: a code of conduct for doctors in Australia
Australian Health Practitioner Regulation Agency
4.11.8 Ensuring patients have access to information about the processes for making a complaint (for example, through the relevant healthcare
complaints
commission or the…
Date published
26 August 2020
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PDF
178KB
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Newsletter - June 2013
Medical Board
patient and those who care about them. any complaint, or series of
complaints
, that points to a serious risk to the public must be handled in a timely and robust way. ...…
Date published
26 June 2013
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224.6KB
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Application guide - Notifications Committee of the Pharmacy Board of Australia - 2 September 2015
Australian Health Practitioner Regulation Agency
Law, specified in the instrument of delegation, as amended from time to time, • provide advice to AHPRA staff
dealing
with
the Health
Complaints
Entity as required, and •…
Date published
2 September 2015
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49KB
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AHPRA - Communique - Agency Management Committee Communique - February 2019
Australian Health Practitioner Regulation Agency
3. National Health Practitioner Ombudsman and Privacy Commissioner (NHPOPC) – joint review being undertaken by Ms Rae Lamb (former Aged Care
Complaints
Commissioner) to…
Date published
24 March 2019
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89.7KB
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Manual for National Boards and their committees
Australian Health Practitioner Regulation Agency
Board member manual September 2023 19. Members who may be subject to a complaint or notification. ... All Board members may be subject to
complaints
about their actions as a…
Date published
30 October 2023
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446.8KB
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