Did you mean managing complaints?

• New complaints checklist launched

  Australian Health Practitioner Regulation Agency

  A Consumer Health Complaints Reference Group was formed to provide advice on the joint project. ... This checklist will be helpful for clinicians wanting to improve their…

  Date published 2 November 2023

  www.ahpra.gov.au/News/2023-11-02-New-complaints-checklist-launched.aspx

• Public protection in focus in latest reforms

  Australian Health Practitioner Regulation Agency

  Other updates relate to the assessment and investigation process, including being able to compel practitioners to provide information earlier in the complaints process. ...…

  Date published 15 May 2023

  www.ahpra.gov.au/News/2023-05-15-public-protection-in-focus-in-latest-reforms.aspx

• Measures announced to safely welcome more international practitioners

  Australian Health Practitioner Regulation Agency

  Australian Health Practitioner Regulation Agency

  Date published 28 April 2023

  www.ahpra.gov.au/News/2023-04-28-Kruk-review-response.aspx

• Aboriginal and Torres Strait Islander Health Strategy Unit receives international award

  Australian Health Practitioner Regulation Agency

  The groundbreaking law reforms mean that if Aboriginal and Torres Strait Islander people receive healthcare that is racist and unsafe and their complaint enters the…

  Date published 6 October 2023

  www.ahpra.gov.au/News/2023-10-06-clear-award.aspx

• Doctor banned for discriminatory and offensive behaviour

  Australian Health Practitioner Regulation Agency

  Ahpra is creating a culturally safe notification process for Aboriginal and Torres Strait Islander Peoples making a complaint. ... It is finalising Aboriginal and Torres…

  Date published 2 November 2023

  www.ahpra.gov.au/News/2023-11-02-Doctor-banned-for-discriminatory-and-offensive-behaviour.aspx

• ‘Racism makes us sick’: First Nations leader on tackling discrimination in healthcare

  Australian Health Practitioner Regulation Agency

  Australian Health Practitioner Regulation Agency

  Date published 7 March 2023

  www.ahpra.gov.au/News/2023-03-07-Carmen-Parter-pod.aspx

• Review into regulation of podiatric surgeons

  Australian Health Practitioner Regulation Agency

  Public safety is our priority. In light of some of the complaints the Board has received, we want to be sure that patients are receiving good information and appropriate care …

  Date published 5 October 2023

  www.ahpra.gov.au/News/2023-10-05-Pod-review.aspx

• Win for patient safety with ‘surgeon’ now a protected title

  Australian Health Practitioner Regulation Agency

  Australian Health Practitioner Regulation Agency

  Date published 13 September 2023

  www.ahpra.gov.au/News/2023-09-13-Title-bill-passes.aspx

• Cosmetic procedures in the spotlight one year on from surgery review

  Australian Health Practitioner Regulation Agency

  The number of reported complaints of serious harm from cosmetic surgery has grown significantly since attention was focussed on the sector over the past 18 months. ...…

  Date published 5 September 2023

  www.ahpra.gov.au/News/2023-09-05-Cosmetics-procedures-crackdown.aspx

• Patients better protected under new cosmetic surgery reforms

  Australian Health Practitioner Regulation Agency

  Australian Health Practitioner Regulation Agency

  Date published 3 April 2023

  www.ahpra.gov.au/News/2023-04-03-cos-surgery-update.aspx