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  • Organisation

    Australian Health Practitioner Regulation Agency
    There are three types:. Stage 1 (straightforward) complaints are handled by the area of Ahpra that receives them. ... The 731 complaints we received were about 1,163 issues.…
    Date published 9 November 2023
    www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Organisation.aspx

  • Leading, directing and managing

    Australian Health Practitioner Regulation Agency
    implementing online submission of complaints in July 2020, which has made it easier for people to make a complaint. ... We responded to 798 complaints. When we receive a…
    Date published 22 November 2021
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Leading-directing-and-managing.aspx

  • Notifications

    Australian Health Practitioner Regulation Agency
    in 15.8% of these cases, it was decided that a complaint raised with a health complaints entity (HCE) would be retained by it. ... 14.2% resulted in regulatory action about a …
    Date published 22 November 2021
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2021/Notifications.aspx

  • Managing and directing

    Australian Health Practitioner Regulation Agency
    Straightforward complaints (stage 1) are handled by the area that receives them, and complex complaints (stage 2) by the Complaints team. ... We report annually on all stage…
    Date published 1 January 2011
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2019/Managing-and-directing.aspx

  • Organisation

    Australian Health Practitioner Regulation Agency
    They are divided into three types:. Stage 1 (straightforward) complaints are handled by the Ahpra area that receives them. ... We received 853 complaints about 1,239 issues – …
    Date published 1 January 2011
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2022/Organisation.aspx

  • Organising, managing and directing

    Australian Health Practitioner Regulation Agency
    Straightforward complaints (stage 1) are handled by the Ahpra area that receives them, and complex complaints (stage 2) are managed by a National Complaints team. ... Last…
    Date published 1 January 2011
    www.ahpra.gov.au/Publications/Annual-reports/Annual-Report-2020/Managing-and-directing.aspx

  • Workplace complaints and reporting procedure

    Australian Health Practitioner Regulation Agency
    victimisation • provide information about the formal and informal disclosure and complaints management and. ... If the complaint involves allegations of serious breaches of…
    Date published 13 March 2024
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  • Panel hearing summary 2012.0073

    Australian Health Practitioner Regulation Agency
    The nurse denied that she had handled or touched the patient’s neck at all and the Panel was satisfied with the nurse’s account of the events.
    Date published 15 May 2013
    www.ahpra.gov.au/Resources/Panel-decisions/Panel-hearing-summary-2012-0073.aspx

  • Panel hearing summary 2012.0155

    Australian Health Practitioner Regulation Agency
    The doctor acknowledged that in retrospect the consultation could have been better handled in light of the patient’s vulnerability.
    Date published 22 April 2014
    www.ahpra.gov.au/Resources/Panel-decisions/Panel-hearing-summary-2012-0155.aspx

  • Improving the consumer experience of AHPRA including the joint notification process between AHPRA and OHSC

    Australian Health Practitioner Regulation Agency
     Being in the ‘right place’ – importance of the complaint being handled by the right. ... validated and heard.’. 26. ‘My experience over the years has been, even in serious…
    Date published 22 September 2014
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Displaying results 1 to 10 of 1,069

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