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• How we manage concerns

  Australian Health Practitioner Regulation Agency

  Reflect on and respond to patient complaints. Monitor, respond to and report complications, adverse events, complaints. ... Clinical audit. Clinical effectiveness. Research…

  Date published 20 December 2023

  www.ahpra.gov.au/Notifications/How-we-manage-concerns.aspx

• 2021/22 annual summary

  Medical Board

  Strengthened assessment and management of practitioners with multiple substantiated complaints. Guidance to support practitioners. ... The Board continues to make changes to…

  Date published 9 November 2023

  www.medicalboard.gov.au/News/Annual-report/2022-annual-summary.aspx

• Accreditation publications

  Australian Health Practitioner Regulation Agency

  108 KB,DOCX). 9 October 2020. Management of complaints relating to accreditation functions under the National Law - a guidance document. ... Document date. Management of…

  Date published 13 December 2023

  www.ahpra.gov.au/Publications/Accreditation-publications.aspx

• FAQ - Public statements (warnings)

  Australian Health Practitioner Regulation Agency

  A notification (complaint) about a registered medical practitioner working from a home clinic is being investigated. ... We know that being the subject of a notification…

  Date published 15 May 2023

  www.ahpra.gov.au/Resources/Public-statements-warnings/FAQ-Public-statements.aspx

• Contract Management Framework

  Australian Health Practitioner Regulation Agency

  2e) managing complaints / disputes. Contract Management Manual Page 11 of 19. ... Some complaints may be resolved easily through direct contact with the supplier’s…

  Date published 21 April 2023

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• Aboriginal and Torres Strait Islander Health Strategy Group

  Australian Health Practitioner Regulation Agency

  Practice Management, MURRA Indigenous Business Master Class Program and is currently enrolled in the Masters of Indigenous Business Leadership. ... Chris holds a Graduate…

  Date published 1 November 2023

  www.ahpra.gov.au/About-Ahpra/Aboriginal-and-Torres-Strait-Islander-Health-Strategy/Aboriginal-and-...

• Organisation

  Australian Health Practitioner Regulation Agency

  Ahpra’s Risk management framework aims to provide sufficient, continuous and reliable assurance on the management of major risks to continuously improve regulatory services.…

  Date published 9 November 2023

  www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Organisation.aspx

• Frequently Asked Questions

  Australian Health Practitioner Regulation Agency

  Expand. Anyone can make a complaint or raise a concern to Ahpra about a registered health practitioner. ... If you are seeking compensation, treatment advice or an apology,…

  Date published 14 December 2023

  www.ahpra.gov.au/Notifications/Further-information.aspx

• Review into regulation of podiatric surgeons

  Australian Health Practitioner Regulation Agency

  improving. This may include changes to professional and education standards, professional capabilities, the methods for assessing notifications about podiatric surgeons and…

  Date published 5 October 2023

  www.ahpra.gov.au/News/2023-10-05-Pod-review.aspx

• DRAFT Psychology Board of Australia code of conduct

  Australian Health Practitioner Regulation Agency

  d. ensure clients have access to information about the processes for making a complaint or raising a concern (notification), for example through the relevant Health…

  Date published 19 June 2023

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