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  • Complaints and feedback about us

    Australian Health Practitioner Regulation Agency
    The purpose of Ahpra’s Complaints Management Framework is to listen to the concerns raised by people, and respond to complaints promptly, empathetically and fairly. ... You…
    Date published 24 October 2022
    www.ahpra.gov.au/About-Ahpra/Complaints.aspx

  • Consultations

    Australian Health Practitioner Regulation Agency
    Australian Health Practitioner Regulation Agency
    Date published 7 October 2024
    www.ahpra.gov.au/News/Consultations.aspx

  • Glossary

    Australian Health Practitioner Regulation Agency
    whose functions include conciliating, investigating and resolving complaints made against health service providers and investigating failures in the health system. ... The…
    Date published 30 May 2019
    www.ahpra.gov.au/Support/Glossary.aspx

  • Panel decisions

    Australian Health Practitioner Regulation Agency
    More information about managing notifications is published on the Ahpra website under complaints or concerns. ... Health record – inaccurate. Referred matter to responsible…
    Date published 20 September 2024
    www.ahpra.gov.au/Resources/Panel-decisions.aspx

  • Resources

    Australian Health Practitioner Regulation Agency
    A checklist for practitioners to help resolve feedback and complaints made by patients, clients or carers when they are first made directly to the health provider. ...…
    Date published 22 August 2024
    www.ahpra.gov.au/Resources.aspx

  • Practitioner Services

    Australian Health Practitioner Regulation Agency
    Practitioner online services. Practitioner online services is our online account management area.
    Date published 10 July 2024
    www.ahpra.gov.au/Registration/Practitioner-Services.aspx

  • How we manage concerns

    Australian Health Practitioner Regulation Agency
    Reflect on and respond to patient complaints. Monitor, respond to and report complications, adverse events, complaints. ... Clinical audit. Clinical effectiveness. Research…
    Date published 20 December 2023
    www.ahpra.gov.au/Notifications/How-we-manage-concerns.aspx

  • September 2020

    Medical Board
    improve complaints management. ... Improving complaints management.
    Date published 1 January 2004
    www.medicalboard.gov.au/News/Newsletters/September-2020.aspx

  • Accreditation publications

    Australian Health Practitioner Regulation Agency
    108 KB,DOCX). 9 October 2020. Management of complaints relating to accreditation functions under the National Law - a guidance document. ... Document date. Management of…
    Date published 13 December 2023
    www.ahpra.gov.au/Publications/Accreditation-publications.aspx

  • Our recommendations to improve the Health Complaints Management System in Queensland

    Australian Health Practitioner Regulation Agency
    The current health service complaints management system has now been in operation in Queensland for just over two years. ... It was intended to introduce a better system for…
    Date published 25 August 2016
    www.ahpra.gov.au/News/2016-08-25-Our-recommendations.aspx
Displaying results 1 to 10 of 5,934

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