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  • Complaints and feedback about us

    Australian Health Practitioner Regulation Agency
    The purpose of Ahpra’s Complaints Management Framework is to listen to the concerns raised by people, and respond to complaints promptly, empathetically and fairly. ... You…
    Date published 24 October 2022
    www.ahpra.gov.au/About-Ahpra/Complaints.aspx

  • Resources

    Australian Health Practitioner Regulation Agency
    A checklist for practitioners to help resolve feedback and complaints made by patients, clients or carers when they are first made directly to the health provider. ...…
    Date published 22 August 2024
    www.ahpra.gov.au/Resources.aspx

  • Glossary

    Australian Health Practitioner Regulation Agency
    whose functions include conciliating, investigating and resolving complaints made against health service providers and investigating failures in the health system. ... The…
    Date published 30 May 2019
    www.ahpra.gov.au/Support/Glossary.aspx

  • Shared Code of conduct

    Australian Health Practitioner Regulation Agency
    maintain adequate records (see Section 8.3 Health records). consider the balance of potential benefit and harm in all clinical management decisions. ... apply the principles…
    Date published 29 June 2022
    www.ahpra.gov.au/Resources/Code-of-conduct/Shared-Code-of-conduct.aspx

  • Practitioner Services

    Australian Health Practitioner Regulation Agency
    Practitioner online services. Practitioner online services is our online account management area.
    Date published 10 July 2024
    www.ahpra.gov.au/Registration/Practitioner-Services.aspx

  • Media releases

    Australian Health Practitioner Regulation Agency
    Download PDF (133 KB,PDF). Our recommendations to improve the Health Complaints Management System in Queensland. ... Download PDF (160 KB). Ministers appoint Gorton to lead…
    Date published 7 October 2024
    www.ahpra.gov.au/News/Media-Releases.aspx

  • Vexatious notifications

    Australian Health Practitioner Regulation Agency
    This evidence-based framework will support earlier consideration of vexatiousness in a notification, prompting a range of management tasks to respond. ... Our staff are…
    Date published 1 January 2011
    www.ahpra.gov.au/Notifications/How-we-manage-concerns/Vexatious-notifications.aspx

  • Good medical practice: a code of conduct for doctors in Australia

    Medical Board
    4.11.8 Ensuring patients have access to information about the processes for making a complaint (for example, through the relevant healthcare complaints commission or the…
    Date published 1 January 2004
    www.medicalboard.gov.au/Codes-Guidelines-Policies/Code-of-conduct.aspx

  • Accreditation publications

    Australian Health Practitioner Regulation Agency
    108 KB,DOCX). 9 October 2020. Management of complaints relating to accreditation functions under the National Law - a guidance document. ... Document date. Management of…
    Date published 13 December 2023
    www.ahpra.gov.au/Publications/Accreditation-publications.aspx

  • 2022/23 annual summary

    Medical Board
    Encouraged practitioners to report concerns about patient safety, through guidance. Centralised the management and decision-making of all cosmetic practice complaints. ...…
    Date published 9 September 2024
    www.medicalboard.gov.au/News/Annual-report.aspx
Displaying results 1 to 10 of 4,911

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