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Read the standards
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What do I need to do?
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Annual Report 2017/18 Strategy, policy and research
Australian Health Practitioner Regulation Agency
Ryan, A, Too, LS, and Bismark, M (2018) '
Complaints
about
chiropractors, osteopaths, and physiotherapists: a retrospective cohort study of health, performance, and…
Date published
14 November 2018
www.ahpra.gov.au/annualreport/2018/strategy.html
Vexing not vexatious: Report finds more risk in not reporting
Australian Health Practitioner Regulation Agency
So what does the evidence show? ‘When a complaint is made
about
a health practitioner it is not immediately obvious that it is vexatious. ...
dealing
with
unfounded…
Date published
16 April 2018
www.ahpra.gov.au/News/2018-04-16-vexatious-complaints-report.aspx
May 2021
Medical Board
Dealing
with
vexatious notifications. In 2017, independent research into vexatious
complaints
found that these account for less than one per cent of notifications to Ahpra.…
Date published
1 January 2004
www.medicalboard.gov.au/News/Newsletters/May-2021.aspx
Improvements made to notifier confidentiality safeguards
Australian Health Practitioner Regulation Agency
guidance
about
what information notifiers should include in a notification, particularly anonymous notifications. ... 10. Ahpra develop and publish a framework for…
Date published
27 May 2021
www.ahpra.gov.au/News/2021-05-27-Notifier-confidentiality-safeguards-review.aspx
March 2022
Medical Board
From the Medical Board committee that deals
with
complaints
about
sexual boundaries – physical examinations. ... Respiratory examinations.
Complaints
about
respiratory…
Date published
1 January 2004
www.medicalboard.gov.au/News/Newsletters/March-2022.aspx
AHPRA and Chiropractic Board take action on false or misleading advertising
Australian Health Practitioner Regulation Agency
In 2014/15, AHPRA received 506
complaints
about
offences, down from 846 in the previous year. ... Updated information
about
how to make a complaint
about
advertising has…
Date published
18 January 2016
www.ahpra.gov.au/News/2016-01-18-complaints.aspx
AHPRA welcomes Victorian hospital safety and quality review
Australian Health Practitioner Regulation Agency
Regulating individuals: AHPRA and National Boards set the policies and regulate registered health practitioners, including receiving and managing
complaints
about
the health, …
Date published
22 March 2016
www.ahpra.gov.au/News/2016-03-22-media-release.aspx
New
complaints
checklist launched
Australian Health Practitioner Regulation Agency
It’s important that health practitioners feel supported in
dealing
with
patient concerns and
complaints
as issues can often be resolved at this point. ... Ahpra CEO Martin…
Date published
2 November 2023
www.ahpra.gov.au/News/2023-11-02-New-complaints-checklist-launched.aspx
Notifications
Australian Health Practitioner Regulation Agency
There are HCEs in every state and territory of Australia. They are vital partners in ensuring that consumer
complaints
about
health services are resolved. ... The blueprint…
Date published
9 November 2023
www.ahpra.gov.au/Publications/Annual-reports/Annual-report-2023/Notifications.aspx
New framework supports identification and management of vexatious notifications
Australian Health Practitioner Regulation Agency
The Framework for identifying and
dealing
with
vexatious notifications (the Framework) has been developed to identify and manage potentially vexatious
complaints
. ... We are…
Date published
10 December 2020
www.ahpra.gov.au/News/2020-12-10-vexatious-notifications.aspx
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